Shipping policy
Shipping Policy
Last updated: March 6, 2026
Thank you for shopping with Lyubnova. This Shipping Policy explains how we process and deliver orders placed on our website.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays.
During periods of high order volume, processing times may be slightly delayed. If there will be a significant delay in shipping your order, we will contact you via email.
Order Confirmation
After placing an order, you will receive an order confirmation email with your order details. Once the order has been shipped, a separate shipping confirmation email with tracking information will be sent.
Shipping Time
Estimated delivery times vary depending on your location:
• Metro cities: 3–5 business days
• Other locations within India: 4–7 business days
Delivery times are estimates and may vary depending on courier services, weather conditions, or other circumstances beyond our control.
Shipping Coverage
Currently, we ship orders across India. At this time, we do not offer international shipping.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can track the status of your delivery.
Discreet Packaging
We respect the privacy of our customers. All orders are shipped in discreet packaging with no product details visible on the outer package.
Incorrect Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost in transit, please contact us at support@lyubnova.com and we will assist you in resolving the issue with the shipping carrier.
Delivery Responsibility
Once the order has been handed over to the shipping carrier, Lyubnova is not responsible for delays caused by courier services, natural events, or circumstances beyond our control. However, we will assist customers in resolving any delivery-related issues whenever possible.
Contact Us
If you have any questions about shipping or delivery, please contact us at: